Continue to highlight the power of "made in China"! Yuchai takes charge of the Saudi Hajj service once again

　　Hajj is regarded as one of the five great practices of Islam, it is the largest gathering of Muslims in the world every year, and all Muslims make a Hajj at least once in their lives. The Saudi Hajj of this year ended successfully on July 22.

　　Although more than 1,200 cases of COVID-19 diagnosed each day, the Hajj campaign continues as usual and which is restricted to Muslims who have been vaccinated by the COVID-19 vaccine in Saudi Arabia and a few neighboring countries. The severe COVID-19 pandemic has brought great challenges to transportation services, although the number of Hajj has decreased. It is worth mentioning that in this year's Hajj activities, the passenger cars undertaking the important task of service are still mainly made in China, and Yuchai engine is the "hero behind the scenes" of the vehicles, silently escorting the grand event and successfully completing the service task, which once again demonstrates the strength of made in China.

　　Won "heart" repeatedly with true "core" 

　　This is already the 12th time that Yuchai has undertaken the important task of Saudi Hajj service. The important tasks undertaken by Yuchai and its perfect completion every time showed the comprehensive strength of Yuchai and engraves the seriousness and persistence of Yuchai service personnel by Yuchai is entrusted with the important task again, which is undoubtedly the way for Saudi customers and the market to affirm Yuchai's quality and service.

　　The relevant responsible person of Yuchai told reporters that Saudi Arabia is the main overseas market of Yuchai bus power, Yuchai will be "selected" every year after serving the Hajj for the first time in 2010. This year, more than 1,400 buses (including standby vehicles) equipped with Yuchai engine participated in the service Hajj, Yuchai service personnel must not only do their own epidemic prevention work, but also ensure the successful completion of the annual important service work, and continue to practice the core service concept of "initiative, sincerity, endeavour and sincerity".

　　It is understood that Mecca holy land is located along the coast of the Red Sea and belongs to a tropical desert climate, so there is little precipitation throughout the year, moreover, it is basically the hottest season in the region before and after the annual Hajj, the outdoor temperature is often as high as 48 ℃ and mixed with heat waves and dust storms. Such extreme weather not only tests the will of Hajjs, but also the quality and service of Yuchai engine.

　　Since 2007, Yuchai has repeatedly won big orders for Saudi buses. After more than ten years of hard work, the number of Yuchai engines in the Saudi market has increased from 3,000 to more than 22,000, realizing a qualitative leap.

　　Hafil transportation company (Hafil), the largest passenger transport group company in Saudi Arabia, has been purchasing buses equipped with Yuchai engines in recent years. At present, the company has more than 10,000 operating buses, of which more than 70% are equipped with Yuchai engine, that is, over 8,300 vehicles.

　　Abu•Hani, general manager of Hafil transportation company, once said that he was used to Yuchai products and the 24-hour "rapid and sincere" service of Yuchai, he had a sense of security as long as Yuchai was there.

　　Hard core services to deliver the "Chinese Spirit" 

　　In fact, the steady style of Yuchai in the Saudi market comes down in one continuous line with its style in the domestic market. After years of hard work, Yuchai has won a reputation for Chinese brands in Saudi Arabia and become the "spokesman" of Chinese brands. "Hard work" is the "shortcut" explored by Yuchai in Saudi Arabia.

　　Escorting the Saudi Hajj is "familiar" to Yuchai, but it still maintains a "meticulous" service attitude. "Before the beginning of the Hajj, we made an inventory of accessories and prepared targeted reserves, overhauled the Hajj vehicles together with the personnel of the main engine factory, and trained the main end users with relevant technical points." said by the relevant person in charge of Yuchai, "it's like our epidemic prevention work, we should comprehensively screen, find and solve problems as soon as possible, after the inspection, if the engine needs maintenance, we will send an email to remind the customer of maintenance in time; If it needs to be repaired, we'll arrange it as soon as possible. "

　　Since most Hajj vehicles operate 24 hours, Yuchai adopts the way of combination of "station service + patrol mobile service" so as to quickly respond to user needs.

　　During the day, Yuchai service personnel are not afraid of the heat, and they are operating and sweating outdoors in the hot sun above their heads; in the evening, Yuchai service team keeps cooperating with the service personnel of the main engine factory to check the Hajj vehicles by the light of the moon and the stars. Yuchai service personnel always maintain a rigorous working attitude and meticulous work style, just to ensure the normal operation of each Hajj bus and make all Hajjs feel at ease, assured and comfortable during the journey.

　　From June 20 to July 22, it took 33 days and 792 hours to escort the Saudi Hajj... Yuchai service personnel once again busy with escorting the Hajj, and conveyed the "Chinese spirit" with practical actions one more time.

　　Year after year, always keep like this. Yuchai has written a brilliant chapter in promoting the rapid development of Saudi Arabia with high-quality products and services. In the future, Yuchai will continue to use the "core" to seek the market and win with the "core" to lead the continuous improvement of Chinese brands.